Shipping policy

ORDER PROCESSING TIME

We aim to process and ship all in-stock items within 3–5 business days.
If an item is not currently in stock and requires special ordering or is made to order, a member of our team will contact you directly via email or phone with an estimated timeline for fulfillment.

SHIPPING

Unless otherwise noted or requested, HPA ships via UPS. We are unable to ship to PO Boxes. For security purposes, HPA Motorsports will ship only to the verified billing address of the credit card used.

Important Update: New UPS International Fee Starting June 2, 2025

UPS has announced a new International Collect on Delivery (ICOD) Fee that may impact U.S. customers receiving international shipments.

What’s changing?
Beginning June 2, 2025, any duties, taxes, or government fees not paid before delivery will incur an additional $12 USD ICOD Fee, charged to the recipient at the time of delivery.

How to avoid the fee:

Prepay duties online using Apple Pay, Google Pay, or a credit card (Visa, Mastercard, Discover).
Ensure accurate contact information (name, phone number, email) is provided with your order so UPS can notify you and provide a payment link.

For more details, please refer to the UPS U.S. Rate and Service Guide.

INTERNATIONAL ORDERS

Brokerage, Duty, or VAT may be imposed by the importing country, and these charges will be the sole responsibility of the recipient.

TARIFFS & IMPORT DUTIES

The majority of HPA products are proudly manufactured in Canada. Under the USMCA free trade agreement, most of these Canadian-made items are currently exempt from U.S. import tariffs.

However, certain products—particularly those manufactured in Germany or overseas—may be subject to import duties or tariffs upon delivery. These charges are assessed by U.S. Customs and are not included in your checkout total. Customers are responsible for any such fees incurred at the time of import.

Please note: Canadian customers will not face any cross-border fees when ordering directly from HPA.

OTHER SHIPMENT FEES

Please be aware that additional import-related charges may apply to your shipment. These can include, but are not limited to, duties, brokerage fees, disbursement fees, the ICOD Fee (see above) and import tariffs (see above) as assessed by UPS or local customs authorities. Any such fees are the sole responsibility of the recipient and must be settled directly with UPS prior to or upon delivery.